Veterinary Hospital Administrator

About This Role

Leading the business operations of a veterinary hospital, this administrator role is essential for fostering a positive culture, enhancing operational efficiency, and improving client service and employee engagement. The position suits a creative and practical manager capable of making sound decisions while upholding the hospital's values.

Responsibilities

• Create and maintain a positive culture and work environment in alignment with the hospital's plan
• Develop and implement practical programs
• Oversee the business activities of the hospital
• Hire and train hospital staff
• Work with leadership and finance to prepare and manage budgets
• Monitor and analyze key performance indicators
• Set fees
• Maintain inventory and an inventory control system
• Manage the hospital software
• Implement safety and security procedures

Requirements

• 3+ years of hospital management or supervisory experience in Veterinary Medicine
• Bachelor's degree in business and/or equivalent business experience
• Experience managing an ER veterinary healthcare
• Sound personal judgment in decision-making
• Capable of leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring, coaching and disciplinary action
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
• Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement
• Excellent interpersonal communication skills
• A commitment to outstanding client service
• Solid math and Excel/spreadsheet skills
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance

Nice to have:

• CVPM encouraged to apply

Benefits

• 401(k) with employer match
• Mental health resources, including 24/7 access to Lyra Health
• Paid parental leave
• Purr-ental leave for when you adopt a pet
• Employer-sponsored childcare and elder care
• Personalized care for every family-forming journey
• Discretionary funds and free CE courses
• Pet perks and veterinary service discounts
• Student loan management tools and assistance

About the Company

Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs, with a nationwide community of over 360 veterinary providers. The company provides personalized, accessible care through every stage of a pet’s life and health, supporting the well-being of the industry and raising the national bar for veterinary excellence. Thrive Pet Healthcare is united by its mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.