Veterinary Hospital Administrator

About This Role

This leadership role involves overseeing hospital operations, team development, financial performance, and the overall client and team experience at a veterinary specialty and emergency hospital. It suits an experienced leader who enjoys developing people, building strong relationships, solving problems, and creating a thriving environment for both people and patient care.

Responsibilities

• Partner with the Medical Director and leadership team to oversee daily hospital operations and achieve hospital goals
• Foster a culture built on compassion, inclusion, accountability, innovation, and collaboration
• Recruit, onboard, coach, and develop hospital team members
• Support DVMs with administrative, HR, performance, and operational needs
• Monitor financial performance, labor costs, revenue, and other key hospital metrics
• Identify opportunities to improve workflows, efficiency, and the experience of clients and the team
• Oversee scheduling, facilities, equipment, compliance, and other operational needs
• Handle employee and client concerns with empathy, professionalism, and sound judgment
• Build strong relationships with referring veterinarians and represent PSVSE within the local veterinary community
• Partner with hospital leadership on strategic planning, business development, and continued growth

Requirements

• 3-5 years previous leadership and management experience in veterinary medicine or healthcare required
• High school diploma or equivalent required
• Experience managing DVMs, physicians, or other professional staff strongly preferred
• Strong understanding of hospital operations and financial performance
• Excellent communication, relationship-building, and conflict-resolution skills
• A people-focused leader who can balance compassion with accountability
• Strong organizational, analytical, and problem-solving skills
• Ability to thrive in a fast-paced specialty and emergency environment
• A commitment to gold-standard patient care, continuous learning, and supporting the people around you

Nice to have:

• Bachelor’s degree in Management, Communication, Business Administration, or a related field

Benefits

• Opportunity to lead a talented veterinary team
• Make a meaningful impact on hospital operations
• Help shape the future of a growing specialty and emergency hospital

About the Company

Puget Sound Veterinary Specialty & Emergency (PSVSE) provides emergency and specialty veterinary care to pets and families throughout the Pacific Northwest. Their culture is built around Compassion, Inclusion, Accountability, Innovation, and Gold Standard Patient Care.