Veterinary Hospital Administrator

About This Role

The Veterinary Hospital Administrator is crucial to the hospital's success, fostering a positive culture through shared values and direct communication, enhancing operational efficiencies, and resolving issues to improve client service and employee engagement. This role involves overseeing the hospital's business activities and creating a positive work environment in line with the hospital's plan.

Responsibilities

• Create and maintain a positive culture and work environment
• Oversee the business activities of the hospital
• Hire and train hospital staff
• Work with leadership and finance to prepare and manage budgets
• Monitor and analyze key performance indicators
• Set fees
• Maintain inventory and an inventory control system
• Manage the hospital software
• Implement safety and security procedures

Requirements

• 3+ years of hospital management or supervisory experience in Veterinary Medicine
• Bachelor's degree in business and/or equivalent business experience
• Experience managing an ER veterinary healthcare
• Sound personal judgment in decision-making
• Capable of leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring, coaching, and disciplinary action
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
• Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement
• Excellent interpersonal communication skills
• A commitment to outstanding client service
• Solid math and Excel/spreadsheet skills
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance

Nice to have:

• CVPM certification

Benefits

• $20,000 signing bonus
• 401(k) with employer match
• Mental health resources, including 24/7 access to Lyra Health
• Paid parental leave
• Health and life insurance
• Short- and long-term disability plans

About the Company

Tampa Bay Veterinary Specialists offers 24/7 emergency and urgent care for dogs and cats, specializing in urgent care, internal medicine, oncology, and surgery. Their highly-trained team of emergency veterinarians, technicians, and support staff are available every day of the year.