This role involves providing collaborative case management to individuals within the criminal justice system, focusing on those in police custody, court, and prison settings. The caseworker will engage individuals at critical points to offer rapid assessment, harm reduction advice, and referrals, ensuring continuity of care. The position emphasizes managing risks related to substance use, withdrawal, and vulnerability, while working with criminal justice agencies to support diversion from custody and reduce reoffending.
Responsibilities
Deliver rapid screening and assessment within police custody suites, courts, and prison settings to identify substance use needs, risk, and immediate support requirements
Provide brief interventions at the point of arrest or court appearance, maximizing opportunities to engage individuals who may not access community services
Identify and respond to acute risk, including withdrawal, intoxication, overdose vulnerability, and safeguarding concerns within custody environments
Work in partnership with police, custody staff, court teams, prison healthcare, and probation services to support coordinated care and information sharing
Facilitate diversion into treatment services where appropriate, supporting alternatives to custody and contributing to reducing reoffending
Provide assessments and direction in relation to Community Treatment Requirement Orders
Support individuals through the court process, including liaison with court staff and providing information to inform decision-making where appropriate
Ensure continuity of care across transitions, including custody to court, prison to community, and release from custody, through effective handover and referral pathways
Coordinate and support through-the-gate provision, engaging individuals prior to release and linking them into community treatment and support services
Maintain timely and accurate information sharing and documentation in line with criminal justice and information governance requirements
Contribute to multi-agency risk management processes, including case conferences, MAPPA (where appropriate), and safeguarding procedures
Engage service users within the substance use treatment system and support access via Single Point of Contact
Deliver harm reduction interventions including needle exchange, naloxone, and BBV testing initiatives
Provide evidence-based interventions on a one-to-one and group basis including crisis support, lifestyle behaviors, overdose risk reduction and promoting healthy living
Conduct assessments, care planning, and risk management
Co-produce with service users individually tailored time-limited support plans based on a clear assessment of need
Deliver relapse prevention and structured recovery programmes
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Work collaboratively with partner agencies across health, local authority, and third sector to ensure seamless transitions between services
Promote awareness of substance use harms and deliver training to professionals
Support outreach, prevention and early intervention
Encourage participation in peer support and mutual aid groups
Maintain accurate records and use case management systems effectively
Support safeguarding responsibilities in line with legislation and policy
Contribute to service development, campaigns, and awareness initiatives
Actively influence and support service users and concerned others in co-production and active participation in shaping service provision
Develop, train, manage and motivate a team of service user volunteers and peers to provide high quality support and practical assistance
Undertake other reasonable duties as requested, but which may not be specified within the job description
About the Company
VERVE is an Alliance of Barod Project, Kaleidoscope Project, Adferiad Recovery, and The Wallich, bringing together over a century of combined experience in delivering substance use services across Swansea and Neath Port Talbot (SNPT). The Alliance aims to meet the ambitions of the Alliance Mandate and contribute to system-wide transformation, promoting an inclusive, values-driven culture centered on dignity, fairness, and co-production.
Verve is a global leading advertising technology company, connecting advertisers seeking to buy digital ad space with publishers monetizing their content.
