Venue Production Manager, Event Productions

About This Role

Leading a team of production professionals who deliver events for the AMER Event Productions team is the core of this role. This position offers an exciting opportunity to work alongside company leadership, directing high-impact planning and production team operations. The ideal candidate will bring years of event production experience to the team, step seamlessly into a fast-paced corporate office environment, demonstrate strong organizational skills, an impeccable customer service attitude, and be energetically driven to serve customers and the team.

Responsibilities

• Account for daily operations of event venues in multiple locations in AMER while onsite at HQ2
• Evangelize team standard operating procedures
• Lead new hire onboarding and development plans
• Manage, schedule, and develop event productions teams
• Review and manage team related data and metrics
• Act as an escalation point for direct reports and customers
• Develop and improve communication across teams and services
• Build and maintain strong relationships with partner groups and stakeholders
• Support internal cost recovery model
• Work on team related programmatic initiatives

Requirements

• 5+ years of experience developing a team of technical professionals across multiple locations, or Bachelor's degree
• Ability to adjust work schedule to business needs, including occasional travel
• 3+ years project or program management experience
• 5+ years employee people management experience
• 5+ years planning and managing event production operations
• Experience with production booking
• Demonstrated ability to manage complex calendaring systems and databases, including related metrics
• Demonstrated experience with production management
• Familiarity with industry best practices and emerging technologies

Nice to have:

• Bachelor's degree, or 5+ years of professional or military experience
• Evangelizes standard operation procedure, and increases efficiencies
• Strong analytical skills and demonstrated ability to dive deep in to related metrics
• Demonstrated ability to train, educate, mentor and/or coach team members
• Proficiency with Microsoft Outlook and MS Office Suite
• Optional: SharePoint, Visio, Tableau

Benefits

• Sign-on payments
• Restricted stock units (RSUs)
• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)