About This Role
This role focuses on managing and optimizing the company's partner and supplier ecosystem to support project deliverables across hardware, software, services, and managed solutions. The Vendor Manager ensures timely, cost-effective delivery, fosters strong partner relationships, and identifies and mitigates potential risks.
Responsibilities
- Partner and supplier relationship management
- Build and maintain strong relationships with technology vendors, system integrators, OEMs, software developers, hardware manufacturers, and services partners
- Act as the primary liaison for vendor inquiries, issue resolution, and escalations
- Conduct quarterly business reviews with key partners focused on project alignment, performance, and Continuous Improvement (CI) opportunities
- Manage sourcing, evaluation, and vendor onboarding process
- Perform initial negotiations, including commercials, payment terms, delivery lead times, and other areas beneficial to the company and the project holistically
- Analyze partner/vendor business and engagement models for business continuity
- Assess supplier risks and implement mitigation that will minimize impact to the projects
- Ensure compliance with internal procurement policies, software licensing and activation compliances, and regulatory requirements set by the company
- Track order status, shipments, and delivery milestones; resolve discrepancies and expedite critical components
Requirements
- Bachelor's degree in Supply Chain Management, Information Technology, Business Administration, or a related field (or equivalent experience)
- Experience in procurement and supplier management within an information and technology systems environment; familiarity with System Integration project lifecycles
- Technical procurement knowledge in hardware, software, cloud services, professional services, and managed solutions
- Above average negotiation and contract management skills
- Strong relationship-building and stakeholder management abilities; effective at cross-functional collaboration across pre-sales, engineering PMO, and finance
- Project management and time-management skills; ability to handle multiple multi-vendor projects concurrently
- Problem-solving and conflict resolution capabilities
- Minimum of 5 years experience
