About This Role
Managing vendor relationships and the lifecycle of work orders is the core of this role, which also involves leading a team of coordinators. This position suits a professional with strong leadership, project execution, data verification, reporting, and analysis skills, assisting in process development and implementation.
Responsibilities
- Demonstrate strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives
- Be fully involved with recruiting talent
- Provide mentoring, coaching, and guidance to all team members
- Objectively recommend compensation adjustments
- Manage all aspects of performance
- Assist the Director, Facility Management Office in the implementation of strategic objectives and innovations
- Manage vendor relationships and performance
- Be responsible, with guidance, for the delivery of projects, from inception to completion, including document management, change of scope, scheduling, cost control, quality management, regulatory and environmental compliance, communications, risk management, procurement, approvals, planning & design
- Offer value-added solutions by providing cost-beneficial alternatives
- Work closely as part of the Facility Management Office team to ensure continuous improvement by recommending, promoting, and implementing process/work flow improvements for both BGIS and the customer
- Run reports on open work orders and check status with the appropriate vendors
- Act as escalation point for vendor inquiries regarding work order related issues
- Respond to client inquiries regarding current or past work orders (status of the work, issues/warranty, escalations)
- Identify opportunities to standardize service delivery scopes of work across BGIS Canada's customer groups and implement new standards, including service level models, within cross-client service agreements
- Ensure that the financial terms of major supplier agreements are optimized by leveraging the buying power of the BGIS Canada group of companies and parent organizations
- Negotiate volume discount and rebate structures within major agreements, wherever possible
- Collect and analyze data related to supplier spend by client and category
- Schedule supplier business reviews, collect and prepare data & deck
- Analyze supplier responses to RFx and provide detailed analysis
- Assist with business cases
- Develop statistical data to assist the Sourcing team
- Use databases, electronic spreadsheets, and statistical applications to manipulate, analyze, and present data
- Provide information and analysis findings in a format that allows for its use by the Sourcing Team
- Perform a variety of administrative duties relating to the systematic process of collecting, categorizing, and analyzing supplier spend
- Lead, monitor, continuously improve, and report on the ECE program to internal and, if required, external stakeholders
Requirements
- Bachelor’s Degree in business or a related field of study
- 5-10 years of relevant working experience
- In-depth knowledge of procurement requirements and practices and willingness to keep this knowledge up to date
- Full skills in developing and implementing procurement strategies and plans
- Ability to manage multiple projects simultaneously
- Ability to develop and execute contractual agreements with suppliers
- Demonstrated organizational, project planning, and management skills
- Technical writing skills
- Good writing and verbal communication skills
- Good training and presentation skills
- Effective public speaking skills
- Strong analytical and problem-solving skills
- Ability to develop, analyze, and understand complex processes
- Sound judgment skills based on observation of objective evidence
- Ability to perform with minimum direct supervision
- Understanding of compliance requirements of relevant external organizations
- Strong proficiency in MS Excel, PowerPoint, and Word
Important Details
- Employment type: regular, full-time
About the Company
BGIS is involved in facility management, including vendor management and work order life-cycle management.
