About This Role
This Vendor Manager role focuses on maximizing value from technology partnerships and investments within the ERP and Corporate Applications team. It involves strengthening governance, performance, and strategic management of technology vendors that support critical business outcomes. The position suits someone who can influence how the company works with technology partners, drive continuous improvement, and contribute to implementing a new technology licensing framework.
Responsibilities
- Build confidence in supplier partnerships by managing governance frameworks, monitoring performance, and ensuring vendor relationships deliver against business objectives and risk expectations through effective relationship building and commercial acumen
- Drive better commercial outcomes by identifying opportunities to maximize value, improve supplier performance, optimize technology investments, and support cost-saving initiatives across the Technology portfolio using critical thinking, problem solving, and sound commercial judgement
- Turn data into meaningful insights through performance reporting, score carding, risk identification, and recommendations that support informed decision-making by leaders and stakeholders, leveraging AI and data literacy to help identify trends, opportunities, and areas for improvement
- Strengthen relationships across the business by partnering with internal teams and external suppliers to resolve issues, manage risks, and achieve mutually beneficial outcomes through collaborative delivery and a customer-focused approach
- Support continuous improvement by helping implement and evolve vendor management practices, technology licensing processes, and governance approaches that enhance business performance and accountability, with adaptability to drive positive change across an evolving technology environment
Requirements
- Experience building and managing strategic relationships with external partners, suppliers, service providers, or key stakeholders to deliver successful business outcomes through strong relationship building and collaboration
- Ability to assess opportunities, evaluate performance, identify risks, and make recommendations that create value for an organisation through strong commercial acumen, critical thinking, and informed decision-making
- Experience establishing, managing, or improving frameworks, controls, reporting processes, or operational practices that support accountability and performance
- Ability to communicate effectively with a broad range of stakeholders, build trust, and align people around shared goals through collaborative delivery and customer-focused outcomes
- Experience supporting technology, digital, commercial, procurement, or operational environments, combined with AI and data literacy and the adaptability to learn new tools, systems, and ways of working
- Proactive approach to identifying challenges, navigating ambiguity, and delivering practical solutions that improve outcomes through strong problem solving, critical thinking, and sound judgement
