About This Role
Managing the governance, performance, and financial tracking of the company's vendors is the core of this role within the Network organization. This position is critical for ensuring the operational integrity and financial performance of key vendor relationships, making sure that contractual SLAs and KPIs are met and that intended financial and operational benefits are realized from network vendor agreements.
Responsibilities
- Lead regular performance reviews (weekly/monthly meetings) to ensure vendors meet contractual SLAs and KPIs, and make progress on projects and action items
- Regularly track vendor performance based on existing dashboards and performance indicators, identifying and addressing areas of improvement, and mitigating risks
- Manage the end-to-end execution of the contract, including managing vendor outcomes to contract expectation, resolving identified gaps and issues raised by vendors and internal teams
- Manage and track monthly, quarterly, and yearly spend for both OPEX and CAPEX, managing risks and identifying cost-saving opportunities or business value creation
- Act as the bridge between the vendor and internal Rogers teams, including Procurement, Finance and multiple Network teams to resolve issues and drive innovation
- Upkeep documentation as it relates to vendor performance, financials, and contractual items, ensuring items are accurately tracked and reported on a regular cadence
- Work across the Network organization and with vendors in ensuring vendor outcomes align with the long-term technology strategy
Requirements
- 3+ years of experience in vendor management, contract management, network, business, finance, accounting or a similar background
- Ability to apply vendor management principles and best practices
- Experienced in performance governance, including interpreting and analyzing contractual SLA's or KPIs, working with financial data, and managing vendor performance
- Good communicator who can facilitate discussions, negotiate outcomes and align stakeholders, and has a relationship-building attitude
- Highly analytical, able to connect the dots to solve problems and provide alternative solutions and recommendations
- Detail-oriented, excelling in the intricate details of contracts, KPIs and financial details, ensuring accuracy throughout the contract lifecycle
- Consistently asks questions and searches for information to find answers, has a thirst for knowledge and is constantly learning
- Ability to quickly pivot and prioritize tasks, while managing multiple initiatives and deadlines in a fast-paced environment
- Team player, able to proactively step in and offer help as required while balancing and prioritizing work tasks, and achieving those tasks
Benefits
