About This Role
This role involves managing customer relationships, driving sales, and overseeing smooth operations and event execution at various venues. It suits a candidate with a background in B2C or inside sales, who is focused on achieving sales targets and ensuring profitability.
Responsibilities
- Connect with all incoming customer leads through the calling app, making an average of 50+ customer calls daily
- Maximize lead conversion and sales to achieve sales targets and drive profitability along with other business metrics
- Manage revenue to ensure healthy customer and owner relationships and execute effective marketing solutions
- Ensure target achievement through revenue generation and collection, effectively split across venues and products/packages
- Ensure smooth operations at the venue through stakeholder management (both internal and external)
- Supervise and ensure smooth execution of events for an excellent customer experience
- Act as signing authority for entering into contracts with customers for sales bookings on behalf of the company
- Optimize vendors by identifying and negotiating vendor rates for signing and approving contracts as per guidance from the central team
Requirements
- At least one year of work experience in B2C/inside sales
- Fluency in English and the respective local language
- Willingness to travel to assigned venues
- Candidate should have their own smartphone (Android version 7 or above with call recording facility) to run the calling app
- Candidate should have their own Windows 10 laptop
- Candidate should preferably have their own conveyance (two wheeler)
- Willing to work 6 days per week (weekends working, week-off on Monday)
Nice to have:
- Prior experience in hotel / events / hospitality sectors
Benefits
- Travel reimbursement will be applicable
- Phone reimbursement applicable
- Device allowance will be provided every month
Important Details
- Schedule: 6 days per week, with weekends working and week-off on Monday
