Vehicle Acquisition Specialist

About This Role

The Vehicle Acquisition Specialist acquires additional inventory for the dealership by purchasing customer vehicles. This role suits a customer-focused professional who provides an exceptional customer experience, appropriately manages customer expectations, and communicates effectively throughout the We'll Buy Your Car process. The specialist strives to deliver on the “check within an hour” promise of the We'll Buy Your Car program.

Responsibilities

• Respond to incoming leads through AutoNation and third-party websites, by phone, internet, and walk-in traffic
• Utilize all available resources to identify and engage private parties looking to sell their vehicle
• Set up appointments with potential customers to visit the dealership for an appraisal
• Execute the AutoNation We'll Buy Your Car Same-Day Payment process
• Review vehicle condition reports and inspect vehicles onsite
• Interact with customers throughout the day, both in person and over the phone
• Refer customers who prefer to trade-in instead of selling their vehicles to the sales team

Requirements

• High School diploma or equivalent
• Extremely self-motivated
• Ability to set and achieve targeted goals
• Ability to drive an exceptional customer experience
• Demonstrated communication, prospecting, and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology
• Use sound judgment, research, and excellent interpersonal skills to make offers on vehicles
• Valid in-state driver's license and an acceptable, safe driving record
• Strong communication and interpersonal skills
• A desire to help people and exceed expectations

Nice to have:

• Sales or customer service experience

Benefits

• Competitive benefits
• Career paths into finance, management, and beyond
• A culture built on trust, transparency, and teamwork
• Competitive compensation and 401k matching
• Insurance plans (health, dental, vision) and maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

Important Details

• Schedule: flexible hours

About the Company