Valet

About This Role

Being the first and lasting impression for guests at the Tulsa Club Hotel, the Valet Attendant plays a vital role in creating exceptional guest experiences from arrival to departure. This role suits an active individual who enjoys helping people and thrives in a fast-paced environment where every day brings new challenges.

Responsibilities

• Greet guests with a warm, friendly, and professional attitude
• Safely park and retrieve guest vehicles
• Assist guests with luggage upon arrival and departure
• Deliver guest requests such as linens, laundry, newspapers, and other amenities
• Provide directions, recommendations, and information about the hotel and local area
• Complete transportation and vehicle documentation accurately
• Monitor vehicle conditions and report maintenance needs
• Maintain clean and welcoming lobby, entrance, and exterior areas
• Assist with seasonal duties including snow removal, sweeping, and trash collection
• Support other departments as needed to ensure an exceptional guest experience

Requirements

• High School diploma or equivalent preferred
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt standards preferred
• Valid driver's license and clean driving record required
• Strong customer service and communication skills
• Ability to remain professional and composed in a fast-paced environment
• Detail-oriented with the ability to manage keys, vehicles, and guest requests accurately
• Ability to lift and carry up to 65 lbs throughout the shift
• Ability to work outdoors in varying weather conditions
• Flexible schedule including nights, weekends, and holidays

Benefits

• Cash tips
• Team-driven and values-based culture
• Same-day pay available
• Employee Assistance Program
• Career growth opportunities / Manager Training Program
• Reduced room rates throughout the portfolio
• Third-party perks (movie tickets, attractions, other)
• 401(k)
• Paid time off
• Medical benefits (dental, vision, etc.)
• Employee Assistance Program
• Employee discount referral program

About the Company

Hotel Equities is a multi-award-winning hotel development and hospitality management company.