About This Role
This valet role at Rolling Rock Club is responsible for providing a smooth arrival and departure experience for members and guests through professional, attentive, and efficient service. The role ensures the safe handling of vehicles, maintains an organized and welcoming entrance, and serves as a first point of contact, reflecting the Club's high standards and traditional atmosphere as a "quiet country English Manor."
Responsibilities
- Greet Members and guests promptly upon arrival with a professional, service-first approach
- Safely park and retrieve Member and guest vehicles in a timely and efficient manner
- Assist with opening doors, unloading personal items, and providing directional assistance as needed
- Maintain organization and flow of the valet drive, ensuring a smooth arrival and departure experience
- Monitor and manage vehicle traffic to ensure safety and efficiency at all times
- Provide general Club information and communicate effectively with other departments to support Member needs
- Maintain cleanliness and presentation of the valet area, including entrances and surrounding spaces
- Assist with light porter duties, including transporting packages, luggage, or other items as needed
- Observe and report any safety, security, or maintenance concerns
- Ensure proper handling and safeguarding of vehicle keys at all times
- Exercise diligence and care in protecting and safeguarding Member and guest property and belongings at all times
- Support special events and high-volume periods with organized and efficient service execution
- Respect the Club's customs and traditions and work to preserve Rolling Rock Club as a "quiet county English Manor"
- Perform other related assignments as necessary
- Maintain regular, consistent and reliable attendance
Requirements
- Valid driver's license with a clean driving record
- Ability to operate automatic and manual transmission vehicles
- Strong interpersonal and Member service skills
- Ability to work weekends, holidays, and flexible shifts
- Ability to work outdoors in varying weather conditions
- Ability to follow guidance and direction from management effectively, efficiently, and appropriately
- Fundamental time management skills and ability to multi-task and prioritize work, both with a team and independently
- Exhibits good communication, organization, and problem-solving skills
- Ability to problem solve and react quickly to any issues which arise during a shift
- Ability to lift 50 lbs
- Ability to enter and exit a wide variety of vehicles safely and efficiently
- Ability to operate motor vehicles safely and efficiently
- Ability to frequently bend, stoop, and kneel throughout a shift
- Ability to stand for long periods of time (8-10 hours consistently)
- Good physical condition to respond promptly and effectively during emergencies
Benefits
- Health & Wellness initiatives
- Hot team member meals daily
- Golf pro shop and Orvis endorsed Fly Fishing shop discount
- Golf privileges on most Mondays
- Employee appreciation events
- Annual team member family events
- Complimentary uniforms and uniform reimbursement
- Paid time off begins accruing your first day
- Paid vacation, holidays, and personal days
- Flexible schedules
- Medical, dental and vision insurance
- Life insurance
- 401(k) retirement plan
- Employee education allowance
- Team member referral bonuses
Pre-Employment Process
- Offers of employment are contingent upon applicants consenting to, and successfully passing, a pre-employment screening, which includes a background check and drug test
About the Company
Rolling Rock Club is a premier private club, founded in 1917 and located in historic Ligonier, Pennsylvania, approximately 50 miles from downtown Pittsburgh. It has a national reputation for outstanding hospitality, picturesque surroundings, and a unique range of sporting amenities, including golf, swimming, tennis, stocked trout streams, duck ponds, game birds, and shooting ranges. The Club is nestled between the Chestnut Ridge and Laurel Mountain Valley ranges at the far west end of the Appalachian Mountains, organized as an English gentlemen's sports club, land conservatory, and wildlife sanctuary. Its mission is to preserve its legacy and ensure members maintain the highest standards of stewardship towards the buildings, land, and environment while respecting employees and supporting the neighboring community.
