About This Role
Providing an outstanding first impression and seamless arrival experience is the core of this valet role at Horseshoe Bay Golf Club. This position is key in ensuring that members and visitors feel welcomed, valued, and attended to from the moment they arrive. The Valet plays an essential role in upholding the high standards of service at the club.
Responsibilities
- Greet all arriving guests with a warm and welcoming demeanor
- Park and retrieve vehicles in an efficient and safe manner
- Ensure vehicles are handled with care, including driving both manual and automatic transmissions
- Minimize wait times by jogging up and down the parking lot during busy periods
- Accommodate guests with accessibility or handicapped needs
- Open clubhouse doors whenever possible to welcome members
- Keep the valet podium tidy and organized at all times
- Maintain a clean and clutter-free valet area
- Proactively maintain a visible presence during slower periods to ensure readiness
- Communicate effectively with team members and manager-on-duty
- Follow all safety and operational protocols regarding vehicle handling and guest interactions
Requirements
- Must be a licensed driver in the United States
- Comfortable driving both manual and automatic transmissions
- Ability to jog up and down the parking lot and remain on feet for extended periods
- Friendly and approachable demeanor with strong customer service skills
- Ability to handle difficult situations professionally and efficiently
- Quick thinking and decision-making ability to accommodate guest needs
- Professionalism, with no personal phone use while on duty
- Strong attention to detail to maintain cleanliness and organization in the valet area
Important Details
- Schedule: evenings, weekends, and holidays based on the clubhouse schedule; valet service offered with every dinner service, Wednesday through Sundays in the afternoon and evenings; also available for special events as requested
Work Environment
- Primarily outdoors, requiring the ability to work in varying weather conditions
About the Company
Horseshoe Bay Golf Club is committed to high standards of service for its members and visitors.