About the role
Location: Remote, Philippines-based preferred
Schedule: Full-Time | U.S. business hours
Compensation: Based on experience
Type: Long-Term | Full-Time
About The Role We are looking for a highly organized and people-focused VA Success Manager to support the first phase of our hiring process and help ensure our Virtual Assistants are aligned, supported, and successful. This role is responsible for reviewing VA applications, assessing candidate alignment with client roles, posting job ads across job boards, communicating with candidates, organizing VA documents, supporting onboarding, and helping build programs that improve VA retention and engagement. This is a recruiting coordination, candidate management, and VA support role. The ideal candidate is detail-oriented, proactive, strong in communication, and passionate about helping VAs succeed.
What You’ll Do
Job Posting & Sourcing Management
Post job ads across the company’s job boards and sourcing platforms
Coordinate with the Client Success Manager to understand role requirements before posting
Make sure each job post is accurate, complete, and aligned with the client’s needs
Monitor applicants from different job boards
Track where each role is posted and how candidates are coming in
Help identify sourcing gaps and recommend ways to improve candidate flow
Resume Review & Candidate Alignment
Review resumes and applications for open VA roles
Assess whether each candidate aligns with the role requirements
Compare candidate experience, skills, tools, schedule, compensation expectations, and communication style against the job description
Identify candidates who should move forward to the next step
Flag candidates who may not be aligned with the role
Keep candidate notes organized and easy for the team to review
VA Communication
Communicate with VA candidates regarding updates, next steps, missing information, and interview requirements
Request additional documents, recordings, samples, or details when needed
Keep candidates informed throughout the hiring process
Maintain professional, clear, and timely communication
Help create a positive candidate experience from application through onboarding
Document & System Management
Ensure all VA documents are properly collected, stored, and organized in the company system
Maintain accurate records for resumes, interview notes, endorsements, onboarding documents, training materials, and candidate files
Keep candidate and VA information updated in trackers, folders, and internal systems
Make sure documents are named, filed, and stored consistently
Help ensure nothing is missing before a VA is endorsed, placed, or onboarded
Onboarding, Training & Retention Support
Support VA onboarding after placement
Help new VAs understand expectations, company standards, communication norms, and next steps
Coordinate training directly when appropriate
Refer VAs to another tea ---------- mber for specialized training when needed
Check in with VAs to support retention, alignment, and satisfaction
Help identify concerns early and escalate them to the appropriate tea ---------- mber
VA Success & Engagement
Help create programs that keep VAs engaged, supported, and aligned with company values
Recommend ways to improve VA retention and satisfaction
Support initiatives that help VAs feel connected to the company
Gather feedback from VAs and identify common needs, concerns, or opportunities
Help ensure VAs understand and uphold the goals, standards, and values of the company
Required Experience Experience in recruiting coordination, HR support, VA management, candidate screening, operations, or administrative coordination
Experience reviewing resumes and assessing candidate fit
Strong written English communication
Strong organization and documentation skills
Comfortable communicating with candidates and Virtual Assistants
Able to manage multiple roles, applicants, documents, and follow-ups at once
Strong attention to detail
Reliable, responsive, and process-driven
Able to work independently and follow clear hiring workflows
Comfortable using job boards and internal tracking systems
To Apply
Please Submit The Following
- A viewable link to your updated resume
- A short paragraph describing your experience with:
Recruiting or candidate screening
Reviewing resumes
Posting job ads
Communicating with candidates or Virtual Assistants
Onboarding, training, or retention support
- A list of job boards, recruiting tools, or project management tools you have used
- A brief example of how you helped screen candidates, organize a hiring process, or support a remote tea ---------- mber
- A short voice or video introduction is strongly preferred so we can evaluate communication style and professionalism
Subject Line: VA Success Manager – [Your Full Name]
We are looking for someone organized, proactive, and people-focused who can help us manage the first phase of hiring, communicate with VA candidates, organize documents, support onboarding, and help our VAs succeed long term.
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