UX Researcher

About This Role

This role involves identifying user needs and product challenges in the finance sector, then developing solutions to transform the world of finance. It suits a UX Researcher with strong qualitative and quantitative skills who can lead research projects from start to finish and drive actionable insights.

Responsibilities

• Identify high-priority issues from users' investment processes and product teams' development challenges, and develop effective solutions
• Work closely with BIST derivatives product teams (Margin, VİOP & Warrants)
• Answer key questions by leveraging strong command of both qualitative and quantitative methods, using the right approach at the right time
• Collaborate closely with data, product management, growth, design, and customer support teams to conduct ongoing research and identify critical issues during continuous discovery processes
• Conduct benchmark studies with PMs and designers to assess the strengths and weaknesses of existing solutions in other organizations, providing the team with a clear industry landscape overview
• Plan and lead research projects from start to finish—including strategic, foundational, iterative, and evaluative research—to drive actionable insights
• Partner with design, growth, data, product management, and customer support teams to establish feedback cycles that monitor and improve user experience metrics from the first user interaction
• Clearly present research findings to enable teams to translate insights into tangible product and business impact

Requirements

• Hands-on experience in qualitative or quantitative research
• A background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or a related field
• A proven track record of independently executing research projects, with strong skills in designing and administering surveys and conducting user interviews
• Demonstrated ability to apply research skills to drive tangible product and business impact
• Experience, knowledge, or a strong interest in trading/investing is highly preferred

About the Company

Midas is working on real-life user needs to transform the world of finance, having transformed investing in Turkey by delivering a seamless experience for everyday investors. Today, 4 million users invest with Midas, and the company is scaling faster than ever, backed by an $80M Series B, the largest fintech investment ever in Turkey.