UX Researcher

About This Role

This UX Researcher role involves designing and conducting studies across key product areas, utilizing various research methods to generate tactical and strategic insights. The researcher will partner with data scientists to provide qualitative context for quantitative insights and communicate findings to drive product innovation and design improvements. The role suits a candidate who can creatively present results and work with cross-functional partners to shape product direction.

Responsibilities

• Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and other impactful methods
• Partner with data scientists to provide qualitative context for their quantitative insights
• Review, analyze, and communicate mixed methods data to generate tactical and strategic insights, as well as actionable recommendations that drive product innovation and design improvements for users
• Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company, in order to help cultivate a highly informed, more effective, and more empathetic organization
• Work with cross-functional partners to shape product direction based on research findings and follow-up with partners about implementation to understand how findings are being used

Requirements

• Master's degree or foreign equivalent in psychology, data analysis, statistics, or related field
• 1 year of experience in job offered, data analysis, or related occupation
• Experience with research and statistical analysis
• Experience conducting qualitative and quantitative research
• Experience analyzing data surveys, experimental studies, content analysis, and correlational research

Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Important Details

• Work format: in-office on a hybrid schedule (3 days per week on Mondays, Wednesdays, and Thursdays), with flexibility to work from anywhere for up to 4 weeks per year

About the Company