About This Role
This UX Researcher role involves defining and executing user research, analyzing data, and translating insights into product inputs. The position requires collaboration with various international teams to integrate evidence-based user perspectives into design and development processes.
Responsibilities
- Define user research objectives, scope, methods, and success criteria according to project needs
- Build research plans covering timelines, target user groups, research methods, activities, and data management
- Conduct qualitative and quantitative research activities, including user interviews, usability testing, exploratory research, and remote studies
- Analyze research data and synthesize insights into clear outputs such as key findings, opportunity areas, design principles, and user requirements
- Translate user insights into product inputs, including requirements, user stories, use cases, and recommendations for designers and developers
- Support ideation and prototyping activities by bringing evidence-based user perspectives into design discussions
- Prepare, facilitate, and evaluate workshops such as stakeholder mapping, customer journey mapping, requirements collection, and ideation sessions
- Collaborate with interaction designers, software developers, product managers, UX leaders, and domain experts across international teams
Requirements
- Bachelor’s degree, or Master’s degree in Psychology, Sociology, Design Research, or a related field
- 3+ years of hands-on experience in user-centered product or service development within a design agency, research institute, in-house UX team, or similar environment
- Experience translating user insights into product requirements, user stories, use cases, opportunity areas, or design recommendations
- Strong understanding of qualitative and quantitative user research methods, including method selection based on context, constraints, and objectives
- Proficiency in qualitative data analysis, insight synthesis, usability testing, user interviews, exploratory research, and research workshops
- Experience using digital tools for remote research and workshops, such as Miro and Microsoft Teams
- Practical exposure to generative AI tools and basic awareness of data ethics
- Good communication in English
- Strong analytical thinking, critical mindset, observation skills, stakeholder communication, storytelling ability, and capacity to collaborate with product, design, and technical teams
Nice to have:
- Basic understanding of SAP technology, processes, flow charts, or experience working with SAP developers
Benefits
