About This Role
This UX researcher role is for someone who believes that products are best when they are built with a deep understanding of the user. It involves discovering user needs, recognizing behavioral patterns, and translating research findings into actionable recommendations. The role offers a real impact on the development of digital products used by millions of users.
Responsibilities
- Independently lead end-to-end research projects, from defining research goals, selecting methods, and execution, to presenting findings and recommendations
- Plan and conduct qualitative and quantitative research to answer key product and business questions
- Analyze user needs, motivations, and behaviors, and identify areas for improving customer experiences
- Co-create the process of discovering and validating new product solutions
- Lead discovery workshops, ideation sessions, and other sessions supporting interdisciplinary team collaboration
- Create market benchmarks and analyze best UX practices and competitor solutions
- Collaborate closely with Product Managers, Product Designers, Product Analysts, and IT teams
- Support product decisions by providing insights based on research and data
- Collaborate on the analysis of A/B test results, conversions, and user behavior in digital products
Requirements
- Approximately 2-3 years of experience in conducting UX research, product research, or research projects in a digital environment
- Independently completed research projects related to digital products or services
- Knowledge of qualitative and quantitative research methods and the ability to select them for business and product goals
- Ability to translate research findings into practical recommendations and actions
- Interest in modern digital solutions and trends in e-commerce
- Highly developed analytical thinking and the ability to combine user perspective with business goals
- Efficient collaboration with stakeholders representing various areas of the organization
- Good work organization and effective management of several projects simultaneously
- Proficient in intermediate Excel
Benefits
- Employment based on an employment contract
- Opportunity to work in an innovative technological organization with international reach
- Real impact on the development of products and services used daily by millions of users
- Space to share ideas and implement your own initiatives
- Opportunity to develop research, product, and analytical competencies
- Partnering culture of cooperation based on trust and knowledge exchange
- Cafeteria system with the option to choose benefits such as Multisport, medical care, shopping vouchers, or event tickets
- Access to an e-learning platform with a rich database of courses and development materials
- Employee referral program
- Opportunity to participate in social and sports initiatives
About the Company
InPost produces and designs Paczkomat devices in-house. It continuously develops its service portfolio and introduces new solutions like InPost Fresh, Fulfillment, and InPost Pay. As InPost Group, it operates under two brands, InPost and Mondial Relay, in Europe, including Poland, France, the UK, Spain, Portugal, Italy, and the Benelux countries. The company focuses on diverse collaboration, reflecting different genders, nationalities, cultures, generations, ethnic groups, skills, and social backgrounds among its employees and management.
