About This Role
This role is for a UX Designer, Interaction Designer, or Product Designer who ensures that digital products and services are logical and user-friendly. You will easily navigate between strategy, user needs, interaction, and technology, from initial insight and concept to a detailed design that is actually built and used.
Responsibilities
- Dive into the context of a problem and identify users, needs, goals, and pain points
- Translate insights and strategy into a concept, user flows, journeys, and prototypes
- Make complex issues understandable and help clients and teams make choices
- Facilitate workshops and co-creation sessions with clients, users, and colleagues
- Devise and test different solution directions and use research insights to continuously refine your design
- Investigate how AI can contribute to new services, better experiences, and value for organizations and the people who use them
- Ensure interactions, flows, and details are clear for visual designers, developers, and agents
- Monitor the user experience until the product or service actually works
- Collaborate with strategists and other disciplines on solutions that are not only pleasant to use but also contribute to the direction and value of the organization
Requirements
- Several years of experience as a UX Designer, Interaction Designer, or Product Designer
- Experience with complex digital issues and designing digital products or services
- Ability to independently handle research, concept development, interaction design, and prototyping
- Extensive experience with Figma and, for example, Miro or similar tools
- Enjoy guiding workshops and co-creation sessions
- Ability to collaborate well with strategists, service designers, visual designers, and developers
- Proficient in Dutch, due to the high degree of client contact, interviews, workshops, and collaboration
- HBO/WO (higher professional education/university) work and thinking level, for example from CMD, Design for Interaction, or a comparable education
- Curious about the possibilities of AI and experiment with it in your own processes, seeing AI as a new way to research, collaborate, design, and explore and test ideas faster
Benefits
- Hybrid work from Rotterdam and home
- A personal budget of €750 for your home office
- 25 vacation days
- A good pension scheme and lease bike scheme
- An NS Business Card
- A personal learning and development plan and ample opportunity to learn from colleagues and domain experts
- Varied projects where strategy, design, technology, and domain knowledge come together
