About This Role
This UX Designer role involves solving complex design challenges and creating intuitive, scalable digital experiences within the financial services and lending sector. The designer will primarily focus on B2B enterprise users while also shaping experiences that impact end consumers, playing a key part in optimizing user experiences for digital loan and account applications.
Responsibilities
- Contribute to UX design efforts across the product lifecycle, from discovery through final design specifications and delivery
- Translate complex financial workflows into intuitive user experiences for B2B users and downstream consumer interactions
- Design, prototype, and test user experiences for digital financial products
- Collaborate closely with Product Management and Engineering to align user needs with business goals and technical considerations
- Participate in discovery efforts to help define problems and shape design opportunities
- Communicate design rationale clearly by articulating the "why" behind decisions
- Work with Engineering throughout design and development to validate feasibility, understand constraints, and support the delivery of practical, high-quality solutions
- Participate in agile processes such as backlog grooming, sprint planning, and reviews to ensure design intent is well understood and implemented effectively
- Manage stakeholder expectations and clearly communicate design decisions and tradeoffs
- Present and defend UX decisions to stakeholders
- Work within an established design system, leveraging and improving patterns as needed
- Design within product, technical, and regulatory constraints while maintaining usability
- Create scalable design systems, components, and high-fidelity prototypes in Figma
- Participate in grooming and ensure high-quality implementation
- Use AI tools (e.g., Claude Code) and automation tools (e.g., Make) to accelerate ideation, prototyping, and workflow efficiency
- Incorporate user testing, usability feedback, and research insights to inform design decisions
- Partner with stakeholders to gather qualitative and quantitative insights and iterate designs
Requirements
- 5+ years of UX design experience, preferably in enterprise (B2B) or complex products
- Strong experience working within design systems at scale
- Experience designing responsive web applications across desktop and mobile breakpoints grounded in a mobile first mindset
- Expert proficiency in Figma (design systems, components, prototyping)
- Ability to balance user needs, business goals, and technical constraints
- Experience or familiarity with user research and usability testing methods
