About This Role
This UX Designer role focuses on leading website projects from research and discovery through to design hand-off, translating business, audience, and performance requirements into clear experience strategies and practical design direction. The role serves as a trusted partner to clients and internal teams, creating digital experiences that balance user needs, client goals, brand, accessibility, technology, and measurable performance. This position does not include visual design.
Responsibilities
- Lead client-facing discovery and UX strategy engagements, including stakeholder interviews, requirements gathering, audience and journey analysis, heuristic reviews, competitive analysis, and experience audits
- Translate business goals, user needs, content requirements, analytics, SEO considerations, and technical constraints into clear UX recommendations
- Define information architecture, user journeys, functional requirements, sitemap structures, wireframes, prototypes, and experience principles that guide delivery
- Present strategic recommendations with clarity, explaining the rationale behind decisions and building alignment among client and internal stakeholders
- Ensure UX recommendations support conversion, accessibility, usability, content findability, and the broader digital experience strategy
- Provide conversion rate optimization recommendations, outlining variant hypotheses, run A/B tests, and report on the results
- Own UX work streams from discovery through design handoff, ensuring deliverables are well structured, well communicated, and aligned to agreed scope and objectives
- Act as the UX point of contact for assigned clients, managing expectations, facilitating working sessions, and handling feedback constructively
- Partner with project management, strategy, content, SEO, visual design, development, analytics, and account leadership to keep experience decisions connected across the engagement
- Identify risks, dependencies, and open decisions early, and provide practical recommendations that keep projects moving
- Review work at key stages to ensure quality, consistency, accessibility, usability, and alignment with the approved strategy
- Support successful handoff to visual design, development, QA, and launch by documenting requirements, decisions, flows, and interaction details clearly
- Work as an active member of Gravity’s global Digital Experience team, sharing knowledge and strengthening collaboration across the US, UK, and…
Requirements
- Experienced UX Designer with digital agency experience
- Experience leading website projects from research and discovery through to design hand-off
About the Company
Gravity Global is a global marketing consultancy specializing in brands operating in complex markets. With 14 wholly owned offices across the US, Europe, and APAC, and Global Talent Hubs in emerging markets, the company creates brand-and-demand marketing programs that drive transformational growth for its clients.
