UX Designer

About This Role

This role offers a unique opportunity to shape how federal oversight professionals experience artificial intelligence and advanced analytics, turning powerful but complex capabilities into tools that investigators, auditors, and inspectors reach for every day. As a UX Designer, you will design interfaces that connect a secure enterprise AI and data platforms to the people who depend on it. You will design the data platform landing page and portal that serves as the one-stop entry point for data resources, access processes, dashboards, and training materials. You will improve the OIGChat experience, prototype mission-specific AI applications, establish a design system that keeps the platform coherent as it grows, and ensure every interface meets federal accessibility standards.

Responsibilities

• Design the DHS OIG data platform landing page and portal that provides users with a single entry point to data resources, access request processes, training materials, dashboards, and support information
• Design user interface improvements for OIGChat, including conversational flows, prompt entry, response and citation rendering, and guardrail messaging that make AI-assisted analysis approachable for non-technical users
• Produce wireframes, interactive prototypes, and high-fidelity designs for pilot AI applications supporting hotline analysis, eDiscovery, trend detection, and investigative workflows
• Establish and maintain a platform design system, including component library, interaction patterns, typography, color, and iconography, so capabilities delivered by different teams feel like one product
• Design dashboards, reports, and data visualizations in partnership with analytics engineers, applying visual analytics and data storytelling principles tailored to audit, inspection, investigative, and executive audiences
• Ensure all designs meet Section 508 and WCAG accessibility requirements, including color contrast, keyboard navigation, screen reader support, and accessible presentation of charts and tables
• Translate user research findings, usability testing results, and Community of Practice feedback into concrete design decisions, iterating with Government Product Owners across Agile sprints
• Develop visual assets and layouts for user adoption kits, quick reference guides, prompting guides, short-form training videos, and role-based training materials
• Partner with Full Stack Developers on design handoff, front-end implementation review, and design quality assurance so delivered interfaces remain faithful to intent
• Document design rationale, patterns, standards, and style guidance to support onboarding, knowledge transfer, and long-term sustainment

Requirements

• Bachelor's degree + 7 years of experience in user experience design, product design, interaction design, or related field; equivalencies considered (Master's + 4 years; 13 years with no degree; AA + 9 years)