About the role
Role & Responsibility :
-
Lead/assist in business process assessment, re-engineering and transformation initiatives for power utilities/DISCOMs.
-
Understand existing business processes, identify gaps and inefficiencies, and recommend optimized To-Be processes.
-
Conduct stakeholder consultations with utility departments to understand business and operational requirements.
-
Prepare As-Is and To-Be process maps, business process documents, workflows and requirement specifications.
-
Provide domain expertise for digital transformation initiatives across:
-
Smart Metering / AMI
-
MDMS (Meter Data Management System)
-
Commercial Operations
-
CRM
-
ERP
-
Revenue Management
-
SCADA / ADMS / OMS
-
GIS / ArcGIS
-
Analyse the impact of technology implementation on existing utility processes and recommend appropriate process changes.
-
Support identification and documentation of functional and business requirements for IT/digital solutions.
-
Coordinate with DISCOM/business teams, technology teams, system integrators, OEMs and other stakeholders for requirement finalization.
-
Support preparation and review of RFPs, technical specifications, scope of work, functional requirements and evaluation criteria for utility transformation projects.
-
Assist in evaluation of technology solutions and assess their alignment with utility business processes and requirements.
-
Support implementation teams during process transition, system integration, UAT and go-live activities.
-
Identify process dependencies across billing, metering, revenue, customer service, network operations and other utility functions.
-
Recommend process standardization and automation opportunities to improve operational efficiency and customer service.
-
Develop business cases, process improvement recommendations, management presentations and transformation reports.
-
Monitor implementation progress against defined business requirements and transformation objectives.
-
Identify implementation risks, process gaps and change-management requirements and recommend mitigation measures.
-
Support training, knowledge transfer and adoption of transformed processes across utility departments.
-
Undertake any other business transformation and utility-domain activities assigned by the organization.
- Educational Qualification
Essential:
- B.E./B.Tech./M.E./M.Tech. in Engineering, preferably Electrical, Electronics, Computer Science, IT or related discipline; OR
- MBA/PGDM in Operations, Business Management, IT, Finance or related discipline with relevant power-sector experience.
Millions of jobs, with real people getting hired every day
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at BDO India was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.