About the role
Overview Box Office Representative It is the responsibility of the Box Office Representative to provide a high level of customer service when performing ticketing services.
Responsibilities
- Assist in the prompt and accurate scanning of tickets for guests entering/exiting the entertainment and events venues
- Apply and check wristbands and other credentials for guests entering/exiting the entertainment and events venues
- Provide prompt, accurate, and friendly seating assistance to guests entering the entertainment and events venues
- Assist management and guests in resolving problems and immediate needs during shows and events within approved policy standards
- Provide guests, teammates, and vendors with accurate information
- Responsible for selling and distributing show tickets for concerts and events
- Maintain accurate bank balances
- Ensure control and protection of company assets through verification and documentation of transactions and area cleanliness, including cash banks, credit card scanners, computers, ticket scanners, flashlights, radios and office space/furniture
- Assist in the setup and removal of stanchion ropes, floor signage, counter signage, chairs, and podiums
- Available and willing to work irregular hours deemed necessary for business levels, including night and weekend shifts
Qualifications
- Minimum one year of relevant experience in guest services or hospitality
- High school diploma or GED equivalent
#GNLC
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Pay Range USD $12.00 - USD $12.00 /Hr.
Tipped Position This position does not earn tips
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