About the role
Hiring For BPO Trainer
Location: Ambegaon BK,Pune
Experience: 1 - 3 years (BPO Training preferred)
Responsibilities:-
- Train new hires on process knowledge, communication skills, and product basics.
- Deliver classroom and on-floor training as required.
- Prepare training materials, assessments, and SOPs.
- Track trainee performance and provide clear, constructive feedback.
- Coordinate with Operations, HR, and Quality teams.
- Maintain training reports, attendance, and performance data.
- Conduct refresher sessions and support employees during OJT.
- Identify training gaps and suggest improvement plans.
Skills:-
- Required Strong communication and presentation skills.
- Good understanding of BPO processes (Inbound/Outbound/Customer Service).
- Ability to handle trainee groups confidently.
- Proficiency in MS Office (Excel & PPT).
- Good observation and feedback skills.
Qualification:-
- Graduate/Undergraduate with relevant experience.
- Minimum 1 year of experience as a Trainer (BPO preferred)
- Salary:- Up to 30,000 (Depends On Interview)
Apply Now,
Contact For More Details / Information (Call / WhatsApp)
HR Omkar - 9822686638
Millions of jobs, with real people getting hired every day
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at Credicus Business Services was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.