Unit Secretary Patient Care Technician, Medical Surgical

About This Role

This multi-functional role requires cross-training to perform Unit Secretary duties and at least one other clinical support job, such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of a Registered Nurse, the incumbent provides excellent customer service, clerical and administrative services, and maintains a safe work environment. The role involves both administrative tasks and direct patient care support.

Responsibilities

• Perform effective customer service skills, including responding to patients, family, and staff with kindness, courtesy, professionalism, and efficiency
• Participate in patient care rounding in collaboration with unit staff, including daily introductions to patient/families with the use of AIDET
• Manage ordering, stocking, and inventory of equipment and supplies in collaboration with the nurse manager
• Monitor daily supplies, order office and special supplies, monitor PAR levels of supplies, and maintain/organize unit supply rooms
• Perform general reception and clerical duties at the nurse's station, including responding to patient calls via intercom or in person
• Provide administrative and clerical support as needed for the unit, including data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms
• Coordinate the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards, including cleaning equipment
• Perform duties on a nursing unit as a PCT/NST/Certified Nursing Assistant, according to specific job duties
• Perform other duties as assigned
• Collect data related to patient status
• Perform basic nursing procedures
• Monitor, measure, and document patient responses
• Perform and/or assist with treatments and procedures
• Assist with maintenance of patient care equipment

Requirements

• Completion of a nursing assistant, patient care tech, or nursing fundamentals course

In lieu of required education, one (1) year of experience may be accepted.

Important Details

• Supervisory/Management Responsibility: This is a non-management job that will report to a supervisor, manager, director, or executive

About the Company

Blount Memorial Hospital aims to inspire health, serve with compassion, and be the difference.