About the role
Ready for your next challenge in insurance? Apply now to join Chubb in Madrid as an Underwriter Operations Technician – Offline.
Chubb is looking for an Underwriter Operations Technician – Offline to support the end-to-end processing of offline business within the UWR Centre. This role helps ensure efficient operations, accurate data handling, and strong service delivery across underwriting support activities.
Key Responsibilities:
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Support offline underwriting operations and language-dependent branch activities.
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Enter data into underwriting and other business systems accurately and within SLA.
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Prepare policy documentation and underwriting files to meet quality and audit standards.
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Manage broker and internal queries, including credit control support and issue resolution.
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Support QA, reporting, and operational process improvements.
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Assist with system testing, user acceptance testing, and new business tools.
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Work closely with local teams, brokers, and the wider operations team to deliver excellent service.
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Strong analytical and communication skills.
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Fluent level in French and English, any other european languague would be highly valued.
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Some insurance experience, with a desire to grow your career in the industry.
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Good attention to detail and a strong customer service mindset.
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Ability to work independently and collaboratively in a fast-paced environment.
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A proactive, solution-oriented approach and willingness to learn new systems.
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Good commants using Ms Excel and AI tools.
What can we offer:
- 32 days of vacation a year
- 2 days working from home option + additional flexible days
- Working from home allowance
- Entry time flexibility
- Private medical insurance
- Life and accident insurance
- Meal allowance
- Pension plan
- Stock purchase plan
- Flexible compensation scheme
- Wellhub
- Employee assistance program
- Comprehensive Learning & Development offer
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Questions, answered
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