Underwriter

About This Role

This underwriting role focuses on interpreting insured and agency analytics, collaborating across the organization, and executing processes to identify and address rate evasion. The Underwriting Associate will identify potential areas of risk, work with various internal departments, and directly with insured parties and agencies to resolve findings. The role is primarily focused on Massachusetts state results, with potential responsibilities extending across New England and New York.

Responsibilities

• Become a knowledge resource for state regulator requirements, the firm's products, and underwriting guidelines and philosophy
• Follow and support the documentation of department procedures
• Provide feedback and input into potential process improvements
• Deliver timely and accurate progress reports and monthly business results as required
• Execute a repeatable Rate Pursuit analytical process that evaluates insured's and our agency force
• Constantly and consistently evaluate methods that will enable the firm to maximize premium collection
• Be available and approachable and thoughtfully address escalated issues, complaints, questions, and inquiries
• Execute multiple Rate Pursuit, New Business, and Renewal projects, which may include home inspections, new business policies, umbrella renewal questionnaires, driver discovery, questionable risk referrals, and garaging analysis
• Work closely with the Claims department to evaluate trends and take appropriate Underwriting action
• Support Customer Care inquiries, endorsement processing, quoting, and other activities as needed
• Complete special projects as assigned
• Travel will be required

Requirements

• Experience in analyzing and interpreting qualitative and quantitative data/results
• Excellent organizational and communication skills
• Exceptional analytical, critical thinking, and problem-solving skills
• Strong knowledge of customer care techniques and processes
• Excellent written and oral communication skills
• Ability to multitask
• Sound knowledge of Microsoft Office with good to excellent Excel skills
• 3 years of relevant experience

Nice to have:

• Personal Lines Auto and Home experience
• P&C License

Benefits

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Free onsite gym at our Boston location
• Tuition reimbursement
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements