About This Role
Underwriting life, disability, and trauma insurance applications is the core of this permanent full-time role, with a focus on building strong relationships with financial advisers and delivering outstanding customer outcomes. This opportunity suits an experienced underwriter ready for their next career move, or high-performing junior and senior professionals with underwriting capability, commercial judgment, and customer focus.
Responsibilities
- Assess and underwrite life, disability and trauma insurance applications within delegated authority levels and company guidelines
- Deliver timely, high-quality underwriting decisions that balance sound risk management with commercially focused customer outcomes
- Build and maintain strong relationships with advisers, becoming a trusted partner through responsive service and practical solutions
- Collaborate with colleagues across the underwriting team, proactively supporting shared workloads and contributing to team success
- Liaise with reinsurers, medical professionals and other stakeholders to progress and resolve complex cases
- Conduct tele-underwriting and gather additional information where required to support quality decision-making and reduce application turnaround times
- Provide underwriting expertise and support to distribution and sales teams, helping deliver a positive adviser experience
- Contribute to continuous improvement initiatives that enhance service delivery, efficiency and customer outcomes
- Share knowledge, support team development and foster a collaborative, high-performing culture
Requirements
- A minimum of 3 years' underwriting experience across life, disability and trauma insurance
- Strong underwriting and risk assessment capabilities, coupled with sound commercial judgement and the confidence to make and communicate decisions effectively
- A customer and adviser-focused approach, with a genuine passion for building relationships and delivering exceptional service
- Excellent relationship-building skills, with the ability to develop trust and credibility with advisers and key stakeholders
- An understanding of medical terminology, disease processes, treatments and prognosis
- The ability to interpret financial information and apply it to underwriting decisions
- A collaborative, team-first approach, with a willingness to support colleagues and contribute to shared success
- Strong organisational skills and the ability to manage competing priorities in a fast-paced environment
- A proactive and solutions-focused mindset, with the ability to balance customer outcomes and risk considerations
- A passion for continuous learning and professional development
Benefits
