About This Role
This trucking dispatcher role is a vital link, ensuring seamless coordination between drivers, clients, and logistics operations. You will manage freight movements efficiently, optimize transportation planning, and contribute to a smooth supply chain process. Proactive communication skills and attention to detail will drive operational success and keep the fleet running at peak performance.
Responsibilities
- Coordinate daily dispatch schedules for freight carriers using transportation management systems and GPS tracking tools
- Assign loads to drivers based on delivery deadlines, driver availability, and route efficiency, utilizing GIS and transportation planning software
- Monitor real-time vehicle locations through GPS and fleet management systems to ensure timely deliveries and address any delays promptly
- Communicate effectively with drivers, clients, and warehouse staff via multi-line phone systems, maintaining professional phone etiquette and clear communication
- Enter data accurately into systems such as Oracle Transportation Management, SyteLine, and AS400 for shipment tracking, freight documentation, and dispatch records
- Oversee shipping & receiving processes, ensuring proper documentation and adherence to safety protocols
- Analyze transportation data to identify opportunities for efficiency improvements within the supply chain
Requirements
- Strong understanding of GIS, GPS technology, and transportation management systems to optimize routing and dispatching
- Excellent communication skills with the ability to maintain professional phone etiquette in high-pressure situations
- Proficient in data entry with high typing speed on multi-line phone systems and logistics software like Oracle TMS and SyteLine
- Knowledge of freight operations, shipping & receiving procedures, and fleet management practices
- Ability to analyze logistics data using analysis skills to improve dispatching strategies and supply chain efficiency
- Familiarity with transportation planning concepts within a 3PL (third-party logistics) environment
- Experience with AS400 or similar enterprise resource planning (ERP) systems related to transportation management
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
