About This Role
This dispatcher role is a vital link ensuring smooth and efficient freight movement across a logistics network. You will coordinate the scheduling, routing, and tracking of trucks to meet delivery deadlines while maintaining excellent communication with drivers, clients, and internal teams.
Responsibilities
- Coordinate and dispatch freight shipments using transportation management systems such as DAT 123 Truckstop tql ch Robinson load boards
- Monitor GPS and data to track vehicle locations, optimize routes, and adjust plans as needed for efficiency
- Communicate clearly with drivers via multi-line phone systems, providing instructions, updates, and support throughout their routes
- Maintain accurate data entry in transportation management systems, shipping & receiving logs, and fleet management platforms like Trello Slack Google Sheets
- Collaborate with logistics teams to plan transportation routes, analyze freight needs, and resolve any issues related to dispatching or shipment delays
- Use analysis skills to evaluate transportation performance metrics, identify areas for improvement, and implement solutions to enhance overall supply chain efficiency
- Ensure compliance with safety standards by adhering to phone etiquette, professional communication practices, and regulatory requirements during all interactions
Requirements
- Proficiency in DAT logistics coordination and transportation planning tools to optimize freight movements efficiency
- Strong knowledge of logistics operations including shipping & receiving, fleet management, and 3PL (third-party logistics) providers
- Experience with transportation management systems such as DAT or similar platforms like 123
- Excellent communication skills with the ability to handle multi-line phone systems professionally and courteously
- Strong analysis skills for evaluating data related to freight movements, route optimization, and supply chain performance
- Skilled in data entry with high accuracy in systems like Excel or equivalent
- Familiarity with shipping regulations, freight documentation procedures, and transportation safety standards
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
Important Details
- Employment type: full-time, part-time, contract
About the Company
We are committed to providing a supportive environment that fosters growth while ensuring every team member's contribution is valued.