Truck Dispatcher

About This Role

This dispatcher role coordinates all truck and driver activity, manages routes, and communicates with drivers and customers. It involves using routing software to drive efficiency across operations and requires flexibility, strong communication skills, and the ability to manage multiple tasks with changing priorities.

Responsibilities

• Monitor and track truck movements via GPS; update systems as needed
• Build and distribute daily dispatch schedules and assign trucks accordingly
• Communicate daily with drivers and customers to ensure expectations are met
• Report issues including speeding violations, spills, breakdowns, and customer service failures
• Track driver hours, flag shortfalls, and support compliance with DOT regulations
• Forecast truck allocations weekly and communicate with the hauling group
• Ensure timely and clear communication via phone, text, email, and in-person
• Maintain all safety policies and procedures and promote a safety-first culture
• Support additional dispatch and administrative duties as needed

Requirements

• High school diploma or GED required
• Prior experience in customer service and dispatching preferred
• Strong command of English, both written and verbal
• Excellent phone communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
• Flexibility to work weekends and holidays as needed
• Ability to adjust quickly to scheduling changes and operational demands

Nice to have:

• Experience with routing software or GPS tracking systems
• Familiarity with oil and gas transportation or water hauling operations

Benefits

• Paid Holidays
• Medical / Dental / Vision coverage
• Health savings account (HSA)
• Company Paid Life Insurance and Accidental & Dismemberment Insurance
• Voluntary Life Insurance
• 401k with a company match
• Paid Time Off
• Employee Assistance Program
• Professional Development Programs
• Employee Referral Programs
• Voluntary Benefits Offered

Important Details

• Schedule: Sunday to Wednesday

About the Company

Keystone Clearwater Solutions delivers engineered water and wastewater management services for the oil and gas, municipal, construction, and industrial sectors across the Eastern and Southern U.S. With expertise in water transfer, temporary pipelines, pumping, storage, and automation, Keystone provides reliable, environmentally responsible solutions. The company operates 24/7 with locations throughout Pennsylvania, Ohio, West Virginia, and Texas.