This night-shift post on the cardiac ward pairs patient care with mentoring new nurses. This position primarily provides nursing care for the Triage Unit, but also acts as a floater Registered Nurse (RN) when needed, working in various units including the back office and dispensary at assigned service locations. The Triage RN collaborates with other staff to ensure a safe, effective, and high-quality patient care environment, and provides clinical supervision to LVNs and MAs within their scope of practice.
Responsibilities
Perform all job duties to achieve Triage Unit goals under the direction of the Triage Unit Supervisor
Act to improve the performance of the Triage Unit
Perform a complete Triage assessment and follow up according to scope of practice and APHCV policies and procedures
Observe and perform functions as per the Triage Unit Orientation Manual’s policies and procedures
Provide triage service over the phone and in face-to-face encounters
Conduct an effective and efficient patient flow that expedites patient care
Recognize signs and symptoms of urgent care needs and rapidly assist patients in obtaining a provider assessment and/or transfer to a higher level of care
Clinically supervise LVNs and MAs that are assigned to the Triage Unit
Assist the Triage Unit Supervisor
Clinically supervise Nursing Department staff to ensure adherence to patient safety and quality of care
Ensure efficient patient flow and customer service
Provide patient education on complex health care needs, assuring needed supplies, equipment, and information on medications and disease processes
Consult with providers on abnormal laboratory or test results
Respond timely and effectively to patient/family concerns
Maintain professional demeanor and excellence in customer service
Serve as a resource person and problem solve staff concerns in a timely manner
Provide verification of medications and vaccine dosages for Medical Assistants
Assure that all equipment is functioning correctly and take out of service equipment needing repair
Assure that all medical supplies are in stock and coordinate needs with the Nurse Manager and/or the Director of Nursing
Facilitate and coordinate referrals with providers and referral unit as needed to ensure a timely and effective process for optimal patient care
Maintain accurate and timely documentations and logs
Participate in data collection and data entry for quality improvement activities
Support the implementation of organizational improvements
Ensure confidentiality of all patient information provided verbally or in writing by the patient, patient’s family member, and health care provider within or external to APHCV
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Respond to and provide leadership in emergency situations
Perform other duties as assigned
Ensure that dispensing duties are performed according to the State of California Nurse Practice Act, regulations set forth by the State of California Board of Pharmacy and APHCV’s Dispensary policy and procedures
Ensure full compliance to the 340B program
Provide appropriate labeling of medications
Store medications and medication supplies in a clean and organized environment complying with manufacturer’s recommendations
Maintain internal controls by timely, effectively and efficiently completing all required documentation
Assure that staff assigned to the Dispensary comply with scope of practice standards, regulations set forth by the State of California Board of Pharmacy, 340B and APHCV’s Dispensary and 340B policy and procedures
Monitor medication supply inventory and orders in coordination with the Nurse Manager
Maintain the security of the dispensary by limiting use to approved personnel and securing the dispensary keys at all times
Clinically supervise LVNs and MAs for Floor and Lab Operations so that the operations are in accordance with APHCV’s policies and procedures
Check rooms every day (in the absence of Nurse Supervisor at BHC, ERHC and JMHHC)
Check refrigerator temperatures in the labs at the beginning and end of day (in the absence of Nurse Supervisor at BHC, ERHC and JMHHC)
Check integrity of emergency kits (in the absence of Nurse Supervisor at BHC, ERHC and JMHHC)
Check integrity of autoclave (in the absence of Nurse Supervisor at BHC, ERHC and JMHHC)
Check all lab controls daily (in the absence of Nurse Supervisor at BHC, ERHC and JMHHC)
Check integrity of medical equipment (in the absence of Nurse Supervisor at BHC, ERHC and JMHHC)
Attend APHCV assigned APHCV meetings
Attend trainings as assigned by supervisor
Assume accountability for own learning needs and communicate training needs to supervisor
Participate in agency wide events as mandated by APHCV’s policy
Requirements
Current RN license in the State of California
2 years of experience as a Registered Nurse
BLS certified according to the AHA guidelines
Good communication and interpersonal skills
Ability to demonstrate patience and convey a warm, caring attitude toward patients and staff
Willingness to learn new skills
Ability to work with people of diverse cultural, educational, social, economic, and linguistic backgrounds
Regular predictable attendance during clinic hours
Ability to work efficiently and accurately with minimal supervision
Ability to teach others
Legal authorization to work in the United States
A valid California Driver’s license with clean records and personal automobile insurance (required if staff member would be driving for any APHCV related activities)
Completion of Department of Justice background check and fingerprinting
Completion of APHCV New Hire Health Clearance Certification Form and pre-employment physical, including required immunizations
Nice to have:
Bachelor’s degree in Nursing preferred, Associate Degree in Nursing (ADN) accepted
Recent experience in a clinic or outpatient setting
Proficiency in Microsoft Office applications
Able to clearly communicate in English and at least one of the following languages: Thai, Khmer, Tagalog, Vietnamese or Spanish
Physical Requirements
Ability to lift up to 25 lbs
About the Company
APHCV expects all employees to respond and participate in emergency situations according to emergency policies and procedures. APHCV requires all staff to comply with Standards of Conduct and Compliance Program related policies and procedures.
