Travel Operations Specialist

Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Travel Operations Specialist provides a full range of travel support services and passport/visa requirements.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Key Responsibilities

• Ensures E2 accounts/profiles are active and available for employees. Ensures approval chains are accurate.
• Provides administrative support for employees, invitational travelers and students in creating travel authorizations and vouchers in the electronic travel system.
• Reviews student and staff travel authorizations prior to submission for funding to ensure claims are in conformance with Federal Travel Regulations and programs.
• Maintains accurate spreadsheets indicating voucher costs for students.
• Assists budget in de-obligating unused travel funds and provides assistance in resolving unliquidated travel obligations.
• Provides guidance on Federal Travel Regulations.
• Reviews vouchers to ensure compliance with Federal Travel Regulations. Research and resolve problems encountered in the voucher process.
• Provides guidance to staff in submitting visa and passport applications.
• Provides guidance to staff in submitting country clearance applications.
• Review suspense file and take appropriate action to correct any discrepancies to ensure timely processing.
• Generate various reports related to travel expenses.
• Provide briefings/presentations related to travel and voucher processing.
• Updates the travel standard operating procedures.
• Backs-up the Lodging Coordinator position.
• Other duties as assigned.

Qualifications – Here’s What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• Must possess a high school diploma, associate’s degree preferred, together with three (3) years of customer service and administrative experience.
• Previous experience in coordinating/providing travel support services is preferred.
• Secret Clearance is required.
• Due to the nature of work at the client’s site, U.S. Citizenship is required.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Thorough knowledge of Microsoft applications (MS Word, Excel).
• Strong oral and written communication skills required.
• Ability to handle multiple tasks simultaneously.
• Knowledge of basic accounting skills is helpful.
• Ability to work independently.

Our Commitment to you / overview of benefits

• SCA Health & Welfare fringe benefits.
• Telemedicine.
• Dental & Vision.
• EAP.
• Basic Life and AD&D Insurance (Company Provided).
• Voluntary Life and AD&D options.
• 401(k) Retirement Savings Plan with matching after one year.
• Paid Time Off.

Reports to: Program Manager

Working Conditions

• Professional office environment.
• Ability to work on-site at client’s facility.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.