Travel Agent

About This Role

This role involves creating personalized travel itineraries, managing bookings, and ensuring a smooth travel experience for all clients. The Travel Agent will play a key role in helping clients explore their travel options while delivering professional and friendly service.

Responsibilities

• Consult with clients to understand their travel preferences, needs, and budgets
• Research and recommend suitable travel options including flights, hotels, tours, and transportation
• Book flights, accommodations, rental cars, and activities through various suppliers and platforms
• Provide detailed itineraries and travel documentation to clients
• Assist clients with visa applications, travel insurance, and other necessary documentation
• Handle inquiries, resolve issues, and provide support before, during, and after trips
• Maintain accurate records of bookings and client interactions in the company database
• Stay updated on the latest travel trends, deals, and destination information
• Upsell additional services such as upgrades or excursions to enhance the client experience

Requirements

• Proven experience in sales, customer service, or hospitality preferred; hotel or travel agency experience is a plus
• Strong communication skills with the ability to listen carefully to client needs
• Knowledge of popular travel destinations, airlines, hotels, and booking systems
• Excellent organizational skills with attention to detail
• Ability to work independently and as part of a team in a fast-paced environment
• Proficiency in computer applications such as MS Office; familiarity with booking software is advantageous
• Passion for travel and providing outstanding service to clients

Benefits

• Casual dress
• Flexible schedule
• On-site parking