About This Role
This role involves overseeing the daily transportation operations for team members and business needs within a luxury hotel and resort brand. The Transportation Manager ensures safe, reliable, and efficient transportation services while upholding high service standards and company policy compliance.
Responsibilities
- Manage the day-to-day transportation operations and ensure smooth and timely services
- Plan and coordinate transportation schedules based on operational requirements
- Ensure all vehicles are clean, safe, well-maintained, and available as required
- Monitor vehicle usage, routes, and transportation schedules
- Coordinate transportation requirements for team members, guests, and business operations when required
- Supervise and coordinate drivers and transportation team members
- Prepare duty rosters and allocate drivers based on operational requirements
- Monitor driver attendance, performance, conduct, and compliance with company policies
- Provide guidance and support to drivers and address operational issues promptly
- Ensure all vehicles and drivers comply with UAE traffic laws and company safety standards
- Monitor vehicle registration, insurance, licences, permits, and other required documents
- Ensure regular vehicle inspections and servicing are completed on time
- Investigate and report accidents, incidents, and transportation-related concerns
- Monitor transportation costs, fuel usage, maintenance expenses, and other related costs
- Assist with the preparation and monitoring of the transportation budget
- Maintain accurate records of vehicle maintenance, fuel consumption, inspections, and driver documentation
- Coordinate with Finance, P&C, Engineering, and other departments on transportation-related matters
- Ensure reliable transportation for team members between accommodation and workplace
- Monitor transportation feedback and take appropriate action to improve the service
- Address transportation concerns and ensure issues are resolved in a timely manner
Requirements
- Minimum 3–5 years of experience in transportation or fleet management, preferably within the hospitality industry
- Good knowledge of UAE traffic regulations and transportation requirements
- Experience managing drivers, vehicle fleets, schedules, and transportation operations
- Good knowledge of vehicle maintenance, safety, and operational standards
- Strong organisational and time-management skills
- Good communication and interpersonal skills
- Strong problem-solving and decision-making abilities