About This Role
This Transportation Manager role focuses on fostering a culture of safety, service, and efficiency within the department. The manager will engage with drivers, ensure excellent customer service, and oversee profitable operations. They will manage personnel and drive efficient transportation through their team, ensuring safe, accurate, and timely daily outbound shipments to customers and other distribution centers.
Responsibilities
- Lead with a safety mindset to ensure all associates, customers, and the public remain injury-free
- Champion safety procedures, processes, and training to maintain a safety-first culture
- Oversee and develop drivers and Transportation associates through one-on-one coaching, policy training, and problem resolution
- Ensure all drivers and Transportation department associates are appropriately trained in job duties, safety, and legal responsibilities
- Discuss performance with Senior Transportation Managers and create plans to address gaps
- Create an atmosphere that encourages upward communication and motivates associates to achieve department goals
- Direct and supervise the work and productivity of drivers and clerical associates
- Drive associate engagement and retention, and create a culture embodying US Foods values
- Build high-performing teams by participating in interviewing and hiring Transportation personnel
- Review performance, coach on service and safety targets, and deliver disciplinary action
- Monitor production goals and maintain a zero-error attitude for accuracy and customer satisfaction
- Anticipate, analyze, and troubleshoot problems with deliveries, devising cost-effective and legal solutions
- Ensure the team understands and adheres to DOT regulations
- Identify and stop waste, and improve processes for safer and more efficient work
- Conduct routine Safety and Driver Meetings
- Oversee maintenance of driver qualification files
- Investigate all accidents, maintain an accident file, track causes, and take appropriate preventative action
- Effectively schedule working shifts using appropriate planning tools (e.g., Microsoft Excel)
Requirements
- Minimum of three years of experience in transportation/delivery or warehouse distribution
- Minimum of one year of experience overseeing a workforce
- Broad knowledge of transportation/delivery operations, methods, and procedures
- Strong leadership, communication, and people development skills
- Strong understanding of DOT requirements
- Familiarity with inventory control, OSHA, and other regulatory requirements
- Ability to interpret financial and operational data
