Transportation Coordinator

About This Role

The Transportation Coordinator plays a vital role in coordinating daily transportation services for participants, supporting drivers, and ensuring safe, efficient operations. This position is responsible for implementing daily driving routes using Trip Master and coordinating transportation schedules.

Responsibilities

• Plan and coordinate daily transportation schedules for PACE Central Michigan participants
• Build and manage efficient daily driving routes using Trip Master
• Support and assist drivers with daily transportation needs
• Coordinate external transportation services as needed
• Maintain accurate transportation documentation, including routes, cancellations, and outside transportation usage
• Monitor and communicate transportation incidents or unusual occurrences to leadership
• Assist with implementing corrective measures to prevent recurring issues
• Maintain transportation records in accordance with company policies and procedures
• Serve as a backup driver when needed and follow all driver policies and protocols
• Participate in Interdisciplinary Team meetings when assigned
• Attend staff meetings and assist with participant care planning as needed
• Communicate changes in participant condition to appropriate team members

Requirements

• Strong organizational and scheduling skills
• Ability to multitask and respond effectively in a fast-paced environment
• Excellent communication and teamwork skills
• Valid State of Michigan chauffeur
• Ability to maintain confidentiality and professionalism

Nice to have:

• Previous transportation scheduling or dispatch experience
• Experience using scheduling software or routing systems

Benefits

• Generous PTO
• Medical, Dental, Vision, Life, STD & LTD
• 403(b) Retirement Plan with employer match
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

About the Company

PACE Central Michigan serves seniors in the community.