About This Role
This role is for a Transportation Coordinator who will be a key member of the team, ensuring timely delivery of products to internal and external customers. You will manage the day-to-day operations of the transportation department, working with partners to monitor shipments and expedite merchandise movement. This position suits someone who thrives in a fast-paced environment with strong organizational skills, high attention to detail, and a passion for service.
Responsibilities
- Support execution of store and home delivery center deliveries, ensuring accurate shipping plans and schedules, including transportation optimization, return logistics, and peak season strategies
- Consistently deliver operational performance against established KPIs and budget, performing root-cause analysis as needed and creating necessary action plans to manage performance
- Execute against Peak Season plans/strategies to support the challenging needs of the business
- Support Transportation Manager in yard staffing, scheduling, and usage, as well as in supporting the building with all inbound and outbound transportation responsibilities
- Interact with Field Leadership, Store Operations, Loss Prevention, and transportation providers to ensure overall execution of CBH service/standards
- Plan and communicate the truck capacity requirements and ensure an adequate supply of truck power and trailers
- Ensure steady flow of inbound and outbound movements, resulting in the timely arrival of merchandise to stores and maximum utilization of lowest cost carriers
- Provide guidance and/or training to other peer Transportation Coordinators when applicable
- Audit Yard Management System for carrier/trailer accuracy
- Build in-depth working knowledge of the Transportation Management Systems to design, test, and implement new configuration and parameters that drive efficiencies
- Gather and maintain CBH Transportation and Logistics master data
- Support outbound transportation projects and initiatives as assigned or directed
- Create and follow Standard Operating Process (SOP) guides for Outbound activities
- Perform other duties as required or directed
- Provide direction for miscellaneous outbound shipments, i.e., RTVs, Misroutes, FedEx, etc.
- Create and follow Standard Operating Process (SOP) guides for Transportation activities
Requirements
- High School diploma or GED
- Associates degree or 2 years of relatable experience preferred
- Exceptional Google + proficiency
- Ability to work in a demanding, fast-paced environment; product moves quickly through our supply chain network, it is important to react quickly to incoming requests
- Strong Critical Thinking and Problem Solving skills; capable of assessing situations quickly and providing alternate solutions is key to success