About This Role
This role involves coordinating and providing transportation for residents, ensuring their safe and timely arrival at appointments while maintaining vehicle standards and adhering to safety regulations. The coordinator is responsible for managing transportation logistics, maintaining records, and ensuring residents receive appropriate care before and during transport.
Responsibilities
- Follow all current safety and traffic laws in North Carolina
- Ensure that vehicles have current license plates and inspections
- Ensure regular and routine vehicle maintenance
- Report all repair and maintenance needs promptly
- Maintain transportation logs and total them daily
- Respect the rights of residents at all times
- Serve as a liaison to outside agencies and treat others with courtesy and respect, maintaining a professional image
- Keep vehicles clean from trash and maintain the exterior
- Enforce facility policies while in company vehicles
- Ensure that residents do not smoke or eat in company vehicles
- Maintain a schedule of all resident appointments, allotting adequate time for transportation
- Notify Administration/SIC if additional resources are needed for scheduled appointments 24 hours prior when possible
- Ensure all documentation and photocopies are completed for appointments weekly, including Medication Reconciliation with Facility Notes, Physician Orders, Insurance Information, and Contact Information for persons with a guardian
- Make sure all residents are clean and neatly dressed for appointments by giving patient care staff adequate notice
- Ensure residents have had all relevant care activities performed prior to leaving the facility, such as medication administration, meals, and toileting when appropriate
- Ensure transportation is scheduled for residents receiving transportation from outside resources (e.g., Veterans, mental health providers)
- Attend appointments with residents requiring help, if permission is granted from them or their legal representative
- Attend meetings, classes, and other scheduled activities required for the job role
- Perform other job-related duties as delegated by the supervisor and/or Administration
Requirements
- Valid Driver's License with no restrictions
- Must be at least 21 years old
- Must be eligible to be listed as insured on the commercial auto policy
- Good visual acuity and ability to communicate
- Ability to lift a minimum of 30 pounds
- Ability to push/pull a minimum of 30 pounds, including medical supplies, equipment, and transferring/repositioning patients
- Ability to withstand prolonged standing and walking
