Transportation Coordinator

About This Role

This permanent full-time position is for a Transportation Coordinator within a family-owned company known for its customer service and reliability in container transport and storage. The role is suitable for individuals with experience in import/export logistics or recent graduates of transportation management or logistics programs.

Responsibilities

• Arrange transportation services directly with customers, marine terminal operations, brokers, and others in the supply chain
• Perform accurate data entry into customer service/dispatch software
• Handle billing and facilitate cross-border shipments into the USA
• Prioritize own work individually and collaborate with the operations team
• Verify and reconcile shipment data
• Respond promptly to customer inquiries
• Communicate updates to dispatch plans with colleagues and customers
• Support management in improving processes and expanding the customer base

Requirements

• Education or experience in Transportation Management or Logistics
• Ability to work in a fast-paced environment
• Previous customer service experience
• Strong attention to detail
• Problem-solving skills in a changing environment
• Intermediate Microsoft Excel knowledge
• Professional communication in both written and spoken English

Important Details

• Schedule: Full-time Monday to Friday, shifts between 7:00 am to 6:00 pm, subject to change based on operational needs
• Contract: Permanent

About the Company

Harbour Link Container Services Inc., located in Delta, BC, is a family-owned and operated company with over 35 years of history. It specializes in seamless container transport, container storage, and handling services, and is a leading provider of drayage and off-dock services at the Vancouver Gateway to the import/export container shipping community.