Transportation Coordinator

About This Role

Overseeing all aspects of the transportation department, including logistics and ensuring the safe transport of patients, is the core of this role. The coordinator is responsible for managing schedules, vehicle maintenance, and supervising transportation staff to meet patient needs for appointments, activity trips, and other events.

Responsibilities

• Oversee all aspects of the transportation department including logistics
• Allocate transport shift activity, ensuring appropriate staff are available to meet planned activity levels
• Ensure facility vehicles are in proper repair at all times, communicating safety and other concerns timely and clearly to the appropriate staff
• Coordinate daily and any on-call schedules to meet patient transportation needs
• Respond and adhere to "on call" schedule as required
• Maintain vehicle maintenance schedules and ensure maintenance is completed as required
• Maintain vehicle log(s) and report maintenance issues to appropriate facility staff
• Complete all transportation documentation accurately and timely
• Schedule drivers for appropriate runs
• Drive facility vehicle to pick up supplies and equipment as needed
• Maintain safe transportation practices in accordance with regulatory standards
• Hire, orient, train, schedule and supervise transportation staff if applicable
• Demonstrate a positive, empathetic and professional attitude towards customers always
• Acknowledge and work to resolve complaints when patient needs are not met
• Recognize that patient safety is a top priority
• Perform other functions and tasks as assigned

Requirements

• High school diploma or equivalent required
• One or more years' experience in a similar position required
• Valid State Driver's License required
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility)

Nice to have:

• One or more years' experience in building maintenance
• First aid may be required based on state or facility