Transportation Coordinator

About This Role

This role is for a Transportation Coordinator who wants to learn the business, take ownership of their work, and contribute ideas to improve daily operations. Your work will ensure customers receive accurate invoices, drivers get the support they need, and the team stays organized as the company grows. This is an opportunity to help shape how a growing company operates and develop your skills.

Responsibilities

• Maintain accurate order records (bills of lading and proof-of-delivery documents), ensuring alignment in our TMS
• Prepare customer invoices by verifying rates, charges, and supporting paperwork
• Track detention, unloading fees, and other extra charges through documentation, approval, and billing
• Assist in scheduling delivery appointments
• Prepare outbound load paperwork and communicate appointment or document changes
• Collect employee time, driver trip records, and receipts to support payroll and reimbursements
• Help employees learn and use QuickBooks Time and other company systems
• Coordinate new-hire onboarding and maintain driver qualification and compliance records under designated oversight
• Support insurance reporting, renewals, and employee or equipment changes
• Suggest and help implement ways to automate tasks and reduce manual work
• Keep procedures and office records organized and replenish routine supplies

Requirements

• Strong organization, attention to detail, and dependable follow-through
• Clear, professional communication with drivers, customers, and coworkers
• Comfortable using email, spreadsheets, and business software, with a willingness to learn new systems
• Ability to prioritize competing deadlines, investigate missing information, and ask questions when needed
• Initiative to improve processes and take responsibility for completing work accurately
• Experience in transportation, billing, office administration, or customer service is helpful
• Willingness to learn

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Important Details

• Expected hours: 40.0 per week

Application Process

• Answer the question: Do you have any experience in the trucking industry?

About the Company

ForZack Trucking & Logistics is a small, family-owned business with a goal of growing into something bigger.