Transition of Care Doula

About This Role

The Transition of Care Doula provides continuous physical, emotional, and informational support to birthing individuals and their families before, during, and shortly after childbirth. This unique hybrid role combines traditional doula support with essential care coordination, aiming to help birthing individuals have a safe, memorable, and empowering experience through personalized care, advocacy, and evidence-based resources.

Responsibilities

• Provide continuous emotional, physical, and informational support to birthing individuals and their families through the prenatal, labor, birth, and postpartum period.
• Advocate for patient choices and preferences, communicating effectively with the registered nurse and other members of the clinical care team.
• Collaborate with the patient's provider, nurses, and hospital staff to ensure seamless and personalized care.
• Provide continuous, uninterrupted support throughout active labor and delivery.
• Suggest position changes, apply counter-pressure and massage, assist with hydrotherapy, and ensure the client is hydrated and nourished.
• Offer emotional support by providing a calm, reassuring presence, encouragement, and affirmations, helping the client work through fear and anxiety.
• Assess patients' post-discharge needs to develop an individualized postpartum transition plan.
• Facilitate communication between the family and the healthcare team to remove barriers to a safe and timely discharge.
• Maintain an up-to-date knowledge of community resources and provide families with referrals, including follow-up appointments, lactation support, behavioral health resources, and financial assistance programs.
• Provide patient-centered education on postpartum recovery, newborn care, and early parenthood.
• Adhere to all policies and guidelines, including infection control and safety protocols.
• Participate in multidisciplinary team rounds to identify and address potential barriers to discharge and patient well-being.
• Document all support and resources provided in a timely and professional manner.
• Ensure close communication with providers and nurses regarding any modifications to the care plan.
• Perform other duties and/or projects as assigned.

Requirements

• High School diploma, GED, or equivalent programs.
• Minimum of 1 year of active experience as a certified Doula in the last 3 years.
• Reliable transportation for travel throughout the service area and 24/7 availability to provide in-person support during labor.
• Knowledge of social needs and their impact on maternal and infant outcomes.
• Strong organizational, critical thinking, and problem-solving skills.
• Ability to provide culturally competent, patient-centered support with empathy and professionalism.