About This Role
This role is for an experienced transcriptionist to accurately convert audio and video recordings into high-quality written transcripts for legal, government, and corporate clients. The position offers flexibility with casual opportunities available from various locations or remotely, working in a professional, technology-enabled environment where accuracy, confidentiality, and client service are essential.
Responsibilities
- Accurately transcribe audio and video recordings within agreed turnaround times
- Produce transcripts in accordance with client requirements, templates, and style guides
- Proofread and quality-check transcripts for grammar, spelling, punctuation, and formatting
- Research and verify names, terminology, and industry-specific language where required
- Identify and promptly flag audio quality issues, missing information, or technical concerns
- Meet agreed productivity, accuracy, and turnaround time expectations
- Respond to transcription-related queries in a professional and timely manner
- Assist with urgent and priority transcription requests when required
- Accurately manage work allocation, document submission, and workflow updates through company systems
- Maintain strict confidentiality and ensure information is securely handled in accordance with company procedures
- Utilise transcription software, digital workflow systems, and approved AI-assisted tools to support efficient service delivery
- Participate in quality assurance reviews, training, and coaching activities
- Collaborate with colleagues and contribute to continuous improvement initiatives and transcription best practices
Requirements
- Previous transcription experience
- Excellent written English, including grammar, spelling, and punctuation
- Strong listening and comprehension skills
- High level of attention to detail and accuracy
- Strong time management and organisational skills
- Ability to manage competing priorities and meet deadlines
- Competent computer and technology skills, including familiarity with transcription software and digital workflow systems
- Ability to work independently in a remote environment
- Understanding of Australian privacy and confidentiality requirements
- Full working rights to apply for this role
- Ability to undergo pre-employment checks including a national Police check
Nice to have:
- Experience in legal, government, medical, insurance, or corporate transcription
- Experience in document production or a professional services environment
Important Details
- Work format: casual opportunities available working from Sydney, Melbourne, Brisbane, Perth or remotely
About the Company
Law In Order, established in 1999, is an outsource service provider to law firms and legal teams, specialising in legal technology support services. The company has a national presence in Australia and an excellent reputation for producing quality, accurate work in a timely manner.
