Training Manager - Training

About This Role

This role focuses on developing and delivering comprehensive training programs, particularly for sales teams, to ensure high performance and new hire retention. The manager will identify learning needs, create content, and provide on-the-job support to sales executives.

Responsibilities

• Conduct induction training
• Deliver sales and competency training
• Identify learning needs for the sales team
• Work with sales, business teams, and managers to stay updated on the business environment and adapt training to the dynamic market
• Develop appropriate job aids to support and facilitate learning
• Deliver new hire training programs, refresher courses, and product and skill-based programs
• Track and measure training feedback
• Ensure schedule adherence is maintained at all times
• Ensure audience and stakeholder participation
• Adhere to process and delivery, including all introduced processes and implementations
• Responsible for the on-the-job training of sales executives by accompanying them in the field and analyzing training gaps during customer meetings
• Ensure the retention of new hires
• Responsible for the activation and attrition of new hires through effective classroom and on-the-job training

Requirements

• MBA from a reputed institute
• Certified trainer from any reputed training organization
• 2+ years of experience in training delivery, covering product, process, soft skills, and content development
• Aptitude to train
• Excellent verbal and written communication and presentation skills
• Ability to maintain professional internal and external relationships that meet company core values
• Must have good working knowledge of MS Excel, including concepts of using Pivot Tables

Important Details

• Travel: minimum two weeks in a month