Training Manager

About This Role

This role drives the operational effectiveness and skill development of frontline employees and corporate staff across the In-Home Services (IHS) and Manufacturing & Distribution (M&D) divisions. The Training Manager addresses critical operational challenges by bridging learning gaps, scaling training delivery across multi-site teams, and modernizing instructional methods. Through strategic partnership with business leaders, the position ensures workforce readiness, safety compliance, and continuous employee development aligned with operational goals.

Responsibilities

• Lead, mentor, and support a distributed team of trainers and training supervisors across multiple geographic locations to achieve operational training targets
• Drive high-quality, timely training focused on technical skills, safety protocols, compliance, and customer service standards
• Partner directly with business leaders to identify learning needs and manage end-to-end training execution from planning through facilitation
• Track and analyze key performance metrics to guarantee training programs remain effective, engaging, and aligned with department OKRs
• Modernize instructional delivery methods by integrating innovative classroom technologies, modern learning tools, and AI-driven training solutions

Requirements

• Proven track record of managing, motivating, and developing remote or multi-site teams across various geographic locations
• Ability to shift seamlessly between operational, safety-first technical training and corporate professional development
• Strong skills in organization, schedule management, pre-work execution, and driving complex training projects to completion
• Deep operational understanding of adult learning principles, facilitation best practices, and training logistics
• AI literacy and application skills to enhance instructional design, automate administrative processes, and optimize training engagement
• Flexibility and willingness to travel up to 50% of the time
• Education: Bachelor’s Degree or equivalent practical experience
• Experience: 2 years of experience directly managing teams, with a strong preference for remote or multi-site team management
• Must have at least 2 years of experience with:
• Distributed or multi-site team leadership
• Technical and safety compliance training program management
• Adult learning methodology and facilitation

Benefits

• Meaningful health perks, including flexible spending accounts, HSA
• 401(k) plan with company match
• Employee stock purchase plan
• Career opportunities
• Flexible time away plan

Important Details