Training Manager

About This Role

This leadership role in the Gympie training team focuses on delivering high-quality, learner-centred programs that build skills, confidence, and pathways to employment for the local community. The Training Manager will combine facilitation with program oversight, ensuring training is engaging, compliant, and outcomes-focused.

Responsibilities

• Deliver high-quality LLND training aligned to ACSF/DLSF and program requirements
• Create safe, inclusive, and engaging learning environments
• Lead, mentor, and support facilitators and trainers
• Oversee program delivery to ensure consistency, quality, and contract compliance
• Lead validation, moderation, and continuous improvement processes
• Monitor program KPIs including retention, attendance, progression, and outcomes
• Build strong relationships with referral agencies, employers, and community partners
• Represent the organisation at community events and industry forums
• Ensure accurate data capture to support reporting and continuous improvement
• Support recruitment, performance, and development within your team

Requirements

• Demonstrated experience in training and development leadership roles
• A track record of delivering business plan objectives
• Strong relationship-building skills with a customer service focus
• The ability to thrive in a fast-paced, outcomes-driven environment
• Flexible, positive leadership style with strong communication and coaching skills
• Qualifications in Foundation Skills, Business, or Business Administration highly regarded
• Right to work in Australia
• Current Open Driver's Licence
• National Police Check
• Working with Children card
• TAE40116 Certificate IV in Training and Assessment or equivalent

Benefits

• Opportunity to make a difference in the Gympie community
• Be part of a not-for-profit organisation that values collaboration, community connection, and meaningful impact

About the Company

The company is a not-for-profit organisation dedicated to helping people build skills, confidence, and brighter futures.