Training Manager

About This Role

This role is for a Training Manager to manage and support employee training programs at First Coast Security Services' headquarters. The position involves coordinating security training, tracking compliance certifications, maintaining training records, and ensuring the workforce meets all licensing, contractual, and regulatory requirements. It suits a highly organized professional with a background in training coordination, learning and development, or HR administration.

Responsibilities

• Schedule and coordinate employee training sessions, including securing trainers, materials, and facilities
• Track and monitor employee progress through training programs; provide support and guidance to individuals as needed
• Conduct post-training evaluations to measure program effectiveness and identify areas for improvement
• Maintain and update training materials, manuals, and resources to ensure accuracy and compliance with current standards
• Keep accurate records of training activity, including attendance, certifications, and outcomes; provide regular reporting on participation rates and program metrics
• Coordinate with external training vendors and consultants to deliver specialized programs
• Evaluate and manage external training vendor relationships on an ongoing basis
• Serve as the primary point of contact for employee training questions and resource access
• Monitor applicable laws, regulations, and contract requirements to ensure all training programs remain in compliance

Requirements

• Minimum 2 years of experience in the security industry; working knowledge of security operations, officer licensing, and field workforce standards is required
• Prior experience in training coordination, learning and development, HR administration, or a related role strongly preferred
• Strong organizational and time-management skills; able to manage multiple training programs and deadlines simultaneously
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with an LMS or HRIS platform is a plus
• Clear written and verbal communication skills; comfortable facilitating training sessions and presenting to groups
• Familiarity with compliance requirements in the private security industry, including state licensing regulations and contract-driven training standards
• Ability to work independently and collaboratively across departments in a fast-paced, multi-site organization
• Associate’s or Bachelor’s degree in Human Resources, Business Administration, Education, or a related field preferred; equivalent work experience considered

About the Company

First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. The company hires and develops high-quality Security Officers and maintains a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within.